Paper #976

Títol:

Management information systems: The balanced scorecard in Spanish public universities

Autors:

Josep Lluís Boned i Llorenç Bagur

Data:

Agost 2006

Resum:

Organisations are becoming increasingly aware of the need for management information systems, due largely to the changing environment and a continuous process of globalisation. All of this means that managers need to adapt the structures of their organisations to the changes and, therefore, to plan, control and manage better. The Spanish public university cannot avoid this changing (demographic, economic and social changes) and globalising (among them the convergence of European qualifications) environment, to which we must add the complex organisation structure, characterised by a high dispersion of authority for decision making in different collegiate and unipersonal organs. It seems obvious that these changes must have repercussions on the direction, organisation and management structures of those public higher education institutions, and it seems natural that, given this environment, the universities must adapt their present management systems to the demand by society for the quality and suitability of the services they provide.

Paraules clau:

Management accounting, balanced scorecard, public universities

Codis JEL:

M41, M49

Àrea de Recerca:

Finances i Comptabilitat / Gestió de la Producció i de les Operacions

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